FAQs
What is multipoint connectivity?
Multipoint is a Bluetooth technology that allows your SoundLink Flex (2nd Gen) to maintain a connection to two paired source devices at the same time. Your speaker will seamlessly transition between the two devices, so you’re always connected to the active source device.
What are shortcuts?
Shortcuts allow you to configure settings for the programmable shortcut button on SoundLink Flex (2nd Gen). You can manage your shortcut in the Bose app. Out of the box, the factory default shortcut is set to linking, allowing you to use the button to link two compatible Bose speakers without the app.
What options do I have for my programmable shortcuts?
You can change your shortcut button to be connected to your Spotify account to begin music at the press of a button, access your Voice Assistant, or other options that may become available with future firmware updates through the Bose app.
Can I use SoundLink Flex (2nd Gen) to connect to a Bose smart soundbar or speaker?
Yes. Using Bose SimpleSync technology, you can connect to your SoundLink Flex (2nd Gen) from a SimpleSync-enabled Bose smart soundbar or Bose smart speaker to extend the reach of your listening to other places in the vicinity, such as an adjacent room. You can manage SimpleSync in the Bose app.
Can SoundLink Flex (2nd Gen) be used for phone calls?
Yes, when there is an incoming call, pressing the play/pause button will answer the call, and double pressing the play/pause button will decline a call. Double press the play/pause button while in a call to end it.
Does SoundLink Flex (2nd Gen) float in water?
Yes, SoundLink Flex (2nd Gen) floats, but is not designed to be used while in water. SoundLink Flex (2nd Gen) is designed to withstand accidental drops in water for up to 30 minutes. If SoundLink Flex (2nd Gen) is directly exposed to salt or chlorinated water, rinse with fresh water and allow to dry thoroughly before use.
What is the best way to clean SoundLink Flex (2nd Gen)?
If debris gets into the charging port or other parts of SoundLink Flex (2nd Gen), gently rinse with fresh water or compressed air. Be sure charging ports are thoroughly dry before charging. For the larger exterior surfaces, wipe clean with a soft cloth. Avoid using cleaning detergents and let the speaker dry completely before operating.
¹ Using Bluetooth A2DP audio at 50% volume and between 68° F – 77° F (20° C – 25° C), with default EQ using a mix of Top 50 Global tracks as of February 2024 and no charging of external devices. Battery performance varies with individual user conditions such as audio content, loudness and environmental temperature.
² Using Bluetooth A2DP audio at 100% volume and between 68° F – 77° F (20° C – 25° C), with default EQ using a mix of Top 50 Global tracks as of February 2024 and no charging of external devices. Battery performance varies with individual user conditions, such as audio content, loudness and environmental temperature.