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Bose Frames Alto

Sold from 2019 – 2024

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"Product Activation Failed" appears in Bose app during setup

This message appears if your product is unable to connect to the Internet or to your Bose account. Try these suggestions to resolve the issue.

Your product may need service.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service
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