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Bose QuietComfort® Earbuds II

Sold from 2022 – present

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Using Touch Control

Use touch control by tapping or swiping the touch surface of either earbud. With touch control, you can play/pause audio, change the volume, perform basic call functions, adjust noise cancellation (noise cancelling earbuds only), and use a Shortcut.

About the touch surface

The touch surface is located on the outer surface of both earbuds. It controls media playback, volume, phone calls, noise cancellation, and your Shortcut.


Media Playback and Volume Control

Control Action Touch Surface
Play/Pause Tap an earbud
Increase the volume Swipe up on an earbud
Decrease the volume Swipe down on an earbud
Skip to the next track Double-tap an earbud
Skip to the previous track Triple-tap an earbud
 


Phone Calls

Control Action Touch Surface
Answer a call Tap an earbud
End/Decline a call Double-tap an earbud
Answer a second incoming call and put the current call on hold Tap an earbud Tap an earbud
Decline a second incoming call and stay on current call Double-tap an earbud


Mobile Device Voice Control
You can set a Shortcut to access your mobile device voice control using the earbuds. The microphone on the earbuds acts as an extension of the microphone on your mobile device.
NOTE: To access mobile device voice control using the earbuds, it must be set as a Shortcut.
 
Control Action Touch Surface
Access mobile device voice control Touch and hold an earbud until you hear a tone. Release, then say your request
Stop mobile device voice control Tap an earbud

 
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