Stores

Bose QuietComfort® Earbuds II

Sold from 2022 – present

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Using the Touch Control Shortcut

A Shortcut enables you to quickly and easily check the earbud battery level or skip a track.

Using the Shortcut feature

A shortcut enables you to quickly and easily access one of the following functions:
  • Cycle through noise cancelling modes
  • Use your mobile device voice control
Note: By default, cycling through noise cancelling modes is enabled on both earbuds.

Use your Shortcut

To use your shortcut, touch and hold an earbud.


 

Change or disable your Shortcut

To change or disable a shortcut or to assign a different shortcut to each earbud, use the Bose app. You can access this option from the Settings menu.
 
Note: If you assign a different shortcut to each earbud, you must touch and hold the appropriate earbud. If you remove an earbud, you can only use the shortcut assigned to the earbud in your ear.
Was this article helpful?
Submit
Thank you for your feedback!