Stores

Bose QuietComfort® Earbuds

Sold from 2020 – 2023

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Using Spotify Tap

Deepen your connection to the world around you with Spotify. Easily get the audio you want—and need—in an instant.

Using Spotify One Touch

Requirements:

  •  This feature was added to the QC and Sport Earbuds in the Bose App versions:
    • iOS: 5.0.2
    • Android 5.0.1
  • Firmware version 2.0.7

       
 
  • Must have the latest Spotify app installed (premium or free)
  • Must be logged into the Spotify app


Using the one touch feature

  • Press and hold the right earbud to start Spotify
  • Press and hold to skip to the next recommended playlist

You may experience a sad/down tone if:
  • You do not have the latest Spotify app installed
  • Your earbuds are only connected to a non-phone device (iPad, laptop, watch, etc)
  • You are not logged into the Spotify app
  • You force close the app during a session (re-opening the app or power cycling the headset will turn the feature back on)
  • Your phone is not connected to the earbuds
For additional help, see Spotify Tap does not work.
Was this article helpful?
Submit
Thank you for your feedback!