Unable to select or control Bose speaker as Chromecast speaker

If the app cannot find your product, see Bose app does not detect product.

The device you are using to initiate audio might be having trouble communicating on the network. Turn its Wi-Fi setting off and then on again to reestablish a network connection.

Try playing a preset or music service, or try controlling your speaker from the Bose app. If you cannot, the speaker is offline and needs to be reconnected to the network.

In the Bose app, go to the Technical Info screen from product's Settings menut and check its Wi-Fi Strength. The number will range from -30 dBm (best signal) to -90 dBm (poor signal). If the connection is poor, consider relocating the router and/or product or reducing sources of interference to improve signal. For more information, see Determining the Wi-Fi network name and signal strength of your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

Routers may need to be reset from time to time—much like rebooting a computer. Disconnect power from the router for 30 seconds, then wait for it to start up and connect. (Note: Any device connected to the Internet will be interrupted during the reset.)