A reset can reboot your product or it can clear locally-stored product settings, such as paired device lists. Find out which option is available to reset your product.
Serial numbers contain important information about your product, including model number and DOM (Date of Manufacture). The serial number can be found on your product, product packaging or app (if applicable).
Software and firmware updates improve product features and stability. Install any available updates to keep your product working at its best.
Installing the latest product and/or app updates ensures you experience the latest features and stability enhancements. Find out how to check the version of your product.
The ear tips on your product are replaceable. This lets you to replace worn tips or to attach a different size tip for a better fit.
It is important to keep the eartips and the mesh grilles under the eartips clean and free of debris. If there is debris on either, it an interferer with the speakers in your product and affect sound quality. Find out how to clean your product.
In Phone-Free Mode, your pre-selected sleep sound will play as soon as the sleepbuds are removed from the charging case, no app required.
Learn how to set up your product, connect components and enjoy the benefits of all its features.
These instructions will walk you through installing or "Side Loading" the android app.
Find out how to quickly power on your product when you're ready to use it and power it off when it's not in use.
The free Bose Sleep app lets you setup your Sleepbuds, manage wake-up alarms, select masking sounds and adjust other settings easily from your mobile device. Find out which products work with the app and how to get it.
Your product remembers the last several Bluetooth devices it was paired to so that it can quickly and automatically reconnect to them. This is useful if your product connects to a different device when you turn it on, or if you just want to switch to a different device.
These instructions will walk you through installing or "Side Loading" the android app.
Find out how to wirelessly pair your product to a Bluetooth device, like a smartphone or computer. This lets you control the sound you hear from your product.
Find out how to use the Bose app to wirelessly pair your product to a Bluetooth device, like a smartphone or computer. This lets you control the sound you hear from your product.
Learn how to turn up or turn down the volume control of your product.
The Sleep app lets your listen to and change the different noise-masking sounds your Sleepbuds can play. You can sample sounds on your mobile device, then transfer the ones you want to hear to your Sleepbuds.
The sleep timer allows your system to turn off automatically after a selectable period of time passes. Find out how to turn the sleep timer on or off and, when enabled, how to adjust the amount of time until your system powers off.
Find out what the LED indicator light on your product tells you about the status of your product.
In Phone-Free Mode, your pre-selected sleep sound will play as soon as the sleepbuds are removed from the charging case, no app required.
The sleep timer allows your system to turn off automatically after a selectable period of time passes. Find out how to turn the sleep timer on or off and, when enabled, how to adjust the amount of time until your system powers off.
Find out how to check the battery level of your product using the product lights or the Bose app, if applicable.
Your product is equppied with battery protection mode which preserves battery power when the system is unplugged and unused for a certain amount of time. We'll show you how it works and how to take it out of battery protection mode.
The Snooze feature lets you pause a wake-up alarm from sounding for a period of time before resuming the alarm. Find out how to use the Snooze feature.
Your system has an alarm that can be set to alert you at a specified time. Learn how to turn on or off the alarm.
Find out how to quickly power on your product when you're ready to use it and power it off when it's not in use.
This article outlines software and firmware release dates. It includes release features and bug fixes.
You can use the Bose product update at btu.Bose.com to update compatible Bose products. This web-based updater is an easy way to keep your product up-to-date with the latest features and improvements. Find out which computers and web browsers are compatible with the updater.